PRIVACY POLICY
Last Updated: June 29, 2026
The WOW Hub – Wellness on Wheels ("The WOW Hub," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule services, purchase products, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, as well as information collected automatically through your use of our website.
Personal Information You Provide
Depending on how you interact with us, we may collect:
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Name
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Email address
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Phone number
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Billing and payment information
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Mailing address
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Appointment information
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Gift certificate recipient information
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Membership enrollment information
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Information submitted through contact forms
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Information you provide when subscribing to newsletters or promotions
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Communications you send to us
Providing personal information is voluntary, but some information may be required to schedule appointments or complete purchases.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Date and time of visit
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Referring website
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General geographic location
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Website usage statistics
This information helps us improve our website and user experience.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
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Remember user preferences
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Improve website functionality
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Analyze website traffic
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Measure marketing effectiveness
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Enhance the booking experience
You can configure your browser to refuse cookies; however, some features of the website may not function properly.
How We Use Your Information
We use your information to:
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Schedule and manage appointments
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Process payments
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Deliver purchased products and gift certificates
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Provide customer support
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Respond to inquiries
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Send appointment confirmations and reminders
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Administer memberships
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Improve our website and services
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Send newsletters or promotional emails (only if you have opted in)
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Comply with legal obligations
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Protect against fraud or unauthorized activity
Payment Processing
Payments made through our website are processed by secure third-party payment processors.
The WOW Hub does not store your complete credit card information on our servers. Payment information is handled directly by the payment provider using industry-standard security practices.
Online Booking
Appointments may be scheduled using third-party booking software integrated into our website.
Information you provide while booking may be shared with these providers solely for the purpose of scheduling, managing, and confirming your appointments.
Email Communications
If you subscribe to our mailing list or request information, we may send:
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Appointment reminders
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Service updates
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Wellness news
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Promotions
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Special offers
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Event announcements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Transactional emails regarding appointments or purchases may still be sent.
How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist in operating our business, including:
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Payment processors
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Appointment scheduling providers
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Analytics providers
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Technology support providers
These providers may access personal information only as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmitting information over the Internet or storing electronic data is completely secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
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Provide requested services
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Maintain appointment records
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Meet accounting and tax obligations
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Resolve disputes
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Comply with legal requirements
Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children under 18. If we learn that such information has been collected, we will delete it promptly.
Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Withdraw consent where applicable
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Opt out of marketing communications
To make a request, please contact us using the information below.
Oregon Residents
If you are an Oregon resident, you may have privacy rights under applicable Oregon privacy laws. We will honor requests as required by law.
International Visitors
Our website is operated from the United States.
If you access the website from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes become effective when posted on this page. The "Last Updated" date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
The WOW Hub – Wellness on Wheels
3530 SW Multnomah Boulevard
Portland, Oregon 97219
Phone: (503) 752-0917
Email: Jooley@TheWOWHub.com